• Improving customer experience: The top objective for financial innovation

    Enterprise-wide innovation is required to compete with the likes of Apple, PayPal, Quicken Loans, Monzo, and even the likes of companies like Amazon, Facebook, and Walmart, as well as other digital disruptors whose presence is seeping into virtually every industry. The urgency to respond to customer demands is getting board-level attention. IDC estimates that globally […]

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